Malaysia’s E-commerce Platforms Require Bahasa Melayu Product Listings Under New Rules 马来西亚电商平台:商品须以马来语上架,符合新法规

Malaysia’s E-commerce Platforms Require Bahasa Melayu Product Listings Under New Rules 马来西亚电商平台:商品须以马来语上架,符合新法规

Malaysia’s E-commerce Platforms Require Bahasa Melayu Product Listings Under New Rules

Shopee, Lazada and TikTok Shop have notified sellers that they must comply with the Consumer Protection (Electronic Trade Transaction) Regulations 2024 (CPETTR 2024) by:

• Using Bahasa Melayu for all product titles and descriptions (brand names excluded)
• Displaying complete seller information, including name, contact details and business address
• Providing safety certifications for applicable products
To help sellers adapt, ecommerce platforms provide automatic translation feature that converts product descriptions to Bahasa Melayu.
Penalties for non-compliance:
• Individuals: Up to RM50,000 fine and three years’ jail for the first offence
• Companies: Up to RM100,000 fine for first offence
• Repeat offenders face doubled penalties

While some sellers have raised concerns about implementation challenges, others have lauded the move as dignifying the national language and promoting Malaysian identity in the digital marketplace.
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🇲🇾 马来西亚电商平台:商品须以马来语上架,符合新法规
Shopee、Lazada 和 TikTok Shop 已正式通知平台卖家,必须遵守《2024年消费者保护(电子交易)条例》(CPETTR 2024)的相关要求,包括:

📌 卖家须遵守以下关键规定:
  1. 所有商品标题与描述须使用马来语(品牌名称除外)
  2. 完整披露卖家信息,包括姓名、联系方式及营业地址
  3. 适用商品必须上传安全认证文件

📲 平台协助:自动翻译功能
为协助卖家过渡,各大电商平台已上线自动翻译功能,可将原有商品描述自动转换为马来语,减轻卖家负担。

⚠️ 不合规将面临处罚
  • **个人卖家:**首次违规最高罚款 RM50,000,或监禁最长三年,或两者兼施
  • **公司或企业:**首次违规最高罚款 RM100,000
  • **重复违规者:**罚款金额翻倍

💬 卖家反应不一
尽管部分卖家对执行细节和操作负担表示担忧,但也有许多卖家认为该措施有助于提升国语地位,强化国家认同感,促使电商环境更加本地化与正规化。


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服务内容包括:
正式法定文件:S14、S15、S17、S58 及 S236 表格
银行账户开户所需:银行决议书 + 认证真实副本文件(CTC)
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