Technical Repair and Support
On-Site Repair Services: Fixing Your Machines at Your Location
MSP METROLOGY has a dedicated technical service department that provides on-site repairs to help you avoid the trouble of moving large measuring equipment.
Our experienced team comes directly to your site to inspect, troubleshoot and repair your machines quickly.
What We Do On-Site
Our technical team performs several tasks at your location to help ensure your equipment operates correctly and reliably:
- Diagnostics: We test your machine to identify mechanical, electrical or software problems.
- Repairs: We perform the necessary repairs to restore your machine to normal operation.
- System Tuning: Our team adjusts and fine-tunes your system to help it perform at its best.
- Reading Correction: We check that your machine's measurements are accurate and aligned with applicable industry standards.
Equipment We Fix On-Site
We can repair many types of precision measuring equipment at your premises, regardless of the brand:
- Hardness Testers: Vickers, Rockwell, Brinell and portable hardness testing models.
- Measuring Systems: Video Measuring Machines (VMM) and profile projectors.
- CMM Machines: Coordinate Measuring Machines used for dimensional inspection.
- Microscopes: Stereo, trinocular and low-power stereo zoom microscopes, including systems equipped with measurement software.
Our Simple On-Site Process
- Enquiry: Contact us and explain the problem you are experiencing with your machine.
- Details: We collect the necessary information about your equipment, application and company.
- Site Visit: Our technical team visits your location to inspect the machine's current condition.
- Discussion: We review the findings with our Technical Manager to determine the most suitable solution.
- Reporting: We provide a detailed service report to help you make an informed decision.
- Action: Once approval is received and the required spare parts are available, we proceed with the repair work.
Schedule Your On-Site Repair
Contact us today to arrange an on-site repair service and ensure “Precision You Can Trust.”
Malaysia