A Maintenance Contract is an official agreement between the gym owner and a service provider to perform regular maintenance, repairs, and safety checks on:
Gym equipment
Electrical and lighting systems
Air conditioning and ventilation
Plumbing systems (toilets & showers)
CCTV and security systems
The goal is to prevent major breakdowns, keep users safe, and extend the life of your equipment.
Equipment |
Maintenance Tasks |
---|---|
Treadmill |
Lubrication, belt alignment, motor test, cleaning |
Cross Trainer / Bike |
Tighten bolts, check sensors, calibrate pedals |
Weight Machines |
Grease pulleys, check cable tension, inspect frame |
Free Weights |
Inspect frame, tighten bolts, repair foam grips |
Smith Machine & Rack |
Safety stop tests, cable inspection |
Check the distribution board for overloads
Replace faulty ballasts, LEDs, and loose switches
Inspect cables on heavy machines (e.g., treadmills above 3HP)
Clean coils and filters
Check refrigerant gas and drainage
Test the timer and thermostat functions
Fix floor traps, sinks, and pumps
Check the water heater fuses
Ensure exhaust fans work properly
Confirm stable video recording and cable integrity
Check speakers for buzzing or distortion
Inspect system wiring for damage or looseness
Plan Type |
Service Frequency |
Best For |
---|---|---|
Basic |
Twice a year (every 6 months) |
Small gyms under 1000 sq. ft. |
Standard |
Quarterly (every 3 months) |
Medium gyms 1000–3000 sq. ft. |
Premium |
Monthly |
Large gyms, chains, franchises |
On-Demand |
As needed (repair calls) |
Not recommended—more expensive |
Any issues found
Date of service
Technician’s name
List of equipment serviced
Repair or replacement recommendations
Keep these reports for warranty claims, insurance, and licensing purposes.
Plan |
Approximate Price Range (RM) |
---|---|
Basic (2 visits/year) |
1,500 – 2,500 |
Standard (4 visits/year) |
3,000 – 5,000 |
Premium (12 visits/year) |
7,000 – 12,000 |
On-Demand (per visit) |
250 – 500 |
Contract length: usually 12 months, auto-renewal unless cancelled
Detailed list of machines and quantities included
Service hours specified (usually during off-peak times)
Emergency response time (e.g., within 48 hours)
Work warranty: repairs guaranteed for 30 days
Spare parts: included or paid separately
Early termination: requires notice or penalty
Liability: The technician is responsible for damages caused by negligence
Benefit |
Why It Matters |
---|---|
Less downtime |
Equipment fixed quickly, minimizing disruption |
Builds customer trust |
Well-maintained machines look professional and clean |
Saves money long-term |
Avoid costly breakdowns with regular upkeep |
Useful records |
Helpful for licenses, insurance, and safety checks |
Adds value for franchises |
Keeps standards consistent across all branches |
Don’t wait for equipment to break down or safety issues to arise. By signing a maintenance contract with us, you’ll enjoy peace of mind knowing your gym is in expert hands. Our experienced technicians will keep your machines safe, clean, and ready for your customers, helping your business thrive.
Contact us today to discuss a maintenance plan that fits your gym’s needs and budget. Let’s work together to make your gym the safest and most reliable place for fitness!