Many Dads think: "Hospital gives the birth cert, right?" —— WRONG!
In Malaysia, after getting the birth form from the hospital, parents must personally go to JPN (National Registration Department) to register the birth. If you want to bring the baby back to Singapore, you also need to visit the Immigration Dept (UTC) for a passport.
For fathers working in Singapore, this means:
❌ Applying for urgent Annual Leave just to run government errands.
❌ Struggling to find parking at JPN/UTC while your wife (still in confinement) walks long distances.
❌ Forgetting documents or filling forms wrongly, wasting a whole day.
To help cross-border parents, some Premium JB Confinement Centres offer these value-added services. Make sure to ask if your package includes these:
The most useful perk! The centre provides an MPV to drive Mom and Baby to JPN/UTC. The driver handles parking and queues for numbers. Mom stays comfortably in the air-conditioned car and only enters when her number is called. No sun, no walking stairs.
New parents often struggle with forms (Borang). Experienced centre admins will help you book appointments online (MyJanji) and pre-check all documents (Marriage Cert, IC copies) to ensure a smooth 15-minute process.
Taking a passport photo for a newborn is hard (eyes must be open, head straight). Some centres offer professional photography services in-house, so you get the photo ready without dragging the baby to a photo studio.
Not every centre has a runner team. Usually, only established centres offer this benefit.
NewParents Concierge has filtered a list of [Centres with Document Assistance] for you.
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Malaysia