Alena provides Recruitment Support Services in Malaysia to assist businesses with the administrative and coordination aspects of recruitment, without offering recruitment agency or headhunting services. Our Recruitment Support Malaysia service is designed for companies that want structured hiring support while retaining full control over candidate sourcing, selection, and hiring decisions.
As a trusted provider of Payroll, HR Advisory, and Recruitment Support Services, Alena helps employers streamline recruitment administration and employee onboarding in a compliant and ethical manner.
Recruitment support refers to non-sourcing, non-selection assistance that supports employers throughout the recruitment process. Alena does not source candidates, recommend applicants, or make hiring decisions. Instead, we provide process support, ensuring recruitment activities and onboarding tasks are managed efficiently and accurately.
Placing job advertisements on behalf of customers using the customer’s own recruitment platform accounts (e.g. JobStreet, Indeed, company career portals)
Ensuring job postings align with customer-provided job descriptions and hiring requirements
Coordinating and receiving job applications through customer-approved platforms
Forwarding all applications directly to the employer without screening, filtering, or evaluation
Supporting recruitment-related administrative communication where required
After the employer has:
Interviewed candidates
Selected the successful applicant
Issued an offer
And the candidate has accepted the offer
Alena provides Employee Onboarding Support Services, including:
Employee registration and onboarding administration
Collection of employee personal and employment information
Preparation of onboarding documentation
HR and payroll system setup coordination
To ensure clarity and transparency, Alena does not offer:
Recruitment agency services
Headhunting services
Candidate sourcing
Interviewing or assessment services
Candidate recommendation or selection
All recruitment decisions remain the sole responsibility of the employer.
As a provider of Payroll and HR Advisory Services in Malaysia, Alena manages sensitive employee data across multiple clients. Providing recruitment or headhunting services may create actual or perceived conflicts of interest, including concerns regarding employee data reuse or cross-client placement.
Our customers trust us with payroll and employee information. By limiting our services to recruitment support and onboarding, we maintain strict confidentiality and reinforce long-term trust.
Recruitment sourcing and HR administration serve different professional purposes. Clear role separation ensures:
Neutral service delivery
Professional accountability
Reduced operational and reputational risk
Every employer has unique hiring criteria and organisational culture. Alena ensures that employers retain full control over:
Candidate engagement
Interviews and assessments
Final hiring decisions
Our role is to support recruitment administration, not influence hiring outcomes.
Alena also provides HR Advisory Services. If Alena were involved in candidate sourcing or recommendation, it could compromise the objectivity of future HR advice.
By remaining independent from recruitment decisions, Alena ensures that HR advisory support is always delivered objectively and in the best interest of the employer.
Experienced Recruitment Support Provider in Malaysia
Integrated Payroll, HR Advisory & Onboarding Support
Ethical, transparent and conflict-free service model
Strong knowledge of Malaysian employment practices
Secure handling of employee data
Alena is committed to delivering ethical Recruitment Support Services in Malaysia that prioritise transparency, independence, and compliance. By focusing on recruitment administration and employee onboarding, we help businesses manage hiring processes efficiently without compromising integrity or control.
Based in Johor, Malaysia, Alena Consultancy & Services stands out as a reliable consultancy firm, providing a comprehensive suite of services such as HR outsourcing, consultation, and meticulous payroll processing, ensuring efficiency and effectiveness for businesses of all sizes.
Posted by Alena Consultancy & Services on 21 Dec 25
Malaysia