Spare Parts and Technical Support
Replacement Part Services: Expert Help to Install and Manage Your Spare Parts
Some clients prefer to purchase their own spare parts to reduce costs, but may not have the correct tools or technical knowledge to install them properly.
MSP METROLOGY solves this problem by providing professional replacement part services to help ensure your equipment remains accurate, reliable and safe.
Why Choose Our Expertise?
Our team has more than 15 years of experience in engineering metrology and machine repair.
MSP METROLOGY is an accredited laboratory under SAMM No. 1066 and follows recognised international standards such as ISO and ASTM.
When you choose MSP for replacement part services, you receive:
- Professional Installation: We perform technical installation work for various brands of hardness testers, Video Measuring Machines (VMM) and microscopes.
- Reading Correction: We perform professional adjustments and reading-error compensation to help ensure your machine delivers accurate measurement results.
- System Tuning: Our technical specialists perform on-site diagnostics and system tuning to help your machines operate at peak performance.
- Advanced Troubleshooting: Our application team provides technical assistance for equipment problems, operational concerns and application-related questions.
Our Parts and Inventory Support
We understand that waiting for replacement parts can cause lengthy equipment downtime and delays to your operations.
To reduce waiting time, we maintain a spare-parts inventory system that includes selected critical components that may normally require longer delivery times.
Customers covered under the MSP CARE+ Plan may also receive a minimum 15% discount on selected genuine replacement parts, subject to the applicable plan terms.
Our Simple Process
- Enquiry: Tell us about the replacement parts you already have or the parts you need.
- Site Visit: Our technical team visits your premises to inspect the machine's current condition.
- Discussion: We review the replacement and repair plan with our Technical Services Manager to determine the most suitable solution.
- Action: Once the required parts are ready and approval is received, we begin the professional replacement and repair work.
Professional Replacement Part Support
Contact us today and let our experts handle your replacement parts while ensuring “Precision You Can Trust.”
Malaysia
