TERMINATION, DISMISSAL & RETRENCHMENT - THE RIGHT WAY

Termination, Dismissal & Retrenchment – The Right Way
– Reduce Legal Risk, Ensure Fair Process | Malaysia | CAYS Academy

Introduction

Why termination, dismissal and retrenchment must be handled correctly

Termination, Dismissal & Retrenchment – The Right Way training is a practical and compliance-focused programme designed to help organisations in Malaysia manage employee exits legally, fairly, and defensibly.

Many organisations face disputes, Industrial Court claims, and reputational damage due to improper termination processes, poor documentation, or lack of understanding of the Employment Act and industrial relations principles.

This training equips HR professionals and managers with clear legal frameworks, step-by-step procedures, and real case insights to manage termination, dismissal, and retrenchment decisions confidently while minimising legal and operational risks.

Key Features & Benefits

Key areas covered in this training

Understanding Legal Grounds for Termination
Learn the difference between termination, dismissal, and retrenchment under Malaysian labour law.
Due Process & Procedural Fairness
Apply correct disciplinary inquiry, domestic inquiry, and documentation practices.
Retrenchment Planning & Execution
Understand lawful retrenchment criteria, selection methods, and compliance requirements.
Managing Poor Performance & Misconduct
Handle performance issues and misconduct cases with defensible processes.
Industrial Court & Legal Risk Awareness
Learn from real case studies and common employer mistakes.
Exit Communication & Risk Control
Manage termination meetings professionally to reduce disputes and backlash.

Target Audience / Industries Served

Who should attend this training

HR Managers & HR Executives
Industrial Relations (IR) Practitioners
Business Owners & Directors
Department Heads & Line Managers
Legal & Compliance Teams

Industries Served

Manufacturing & Industrial Sector
Corporate & Professional Services
Retail, Logistics & Hospitality
Banking, Finance & Insurance
Healthcare, Education & Technology
SMEs, MNCs, Government & GLCs

Service Specifications / Deliverables

Programme structure and delivery

Training Duration: 1 Day or 2 Days (customisable)
Delivery Mode: On-site (Malaysia), Online Live, or Hybrid
Training Format: Workshops, case law discussion, role plays
Group Size: Corporate in-house or public programmes
Tools Provided: Checklists, termination flowcharts, sample letters
Certification: Certificate of Completion
Language: English / Bahasa Malaysia

Why Choose This Service | Our USP

What sets this training apart

Legally Defensible Approach
Focuses on real Industrial Court expectations and employer obligations.
Malaysia Employment Law Focused
Fully aligned with Employment Act and local case precedents.
Practical & Risk-Focused
Designed to prevent costly disputes and wrongful dismissal claims.
Experienced HR & IR Facilitators
Delivered by professionals with hands-on labour law experience.
Customisable for Organisational Needs
Suitable for SMEs, large organisations, and public sector entities.

Frequently Asked Questions (FAQs)

What is the difference between termination and dismissal?
Termination ends employment for contractual reasons, while dismissal is usually linked to misconduct or poor performance.
When is retrenchment legally justified?
Retrenchment must be based on genuine business reasons and follow fair selection criteria.
Is a domestic inquiry always required?
Yes, especially for misconduct cases, to ensure procedural fairness.
Can managers attend this training?
Yes. Managers play a critical role in initiating and managing termination processes.
Will this training reduce Industrial Court risk?
Yes. Proper process and documentation significantly reduce legal exposure.