E-commerce is rapidly evolving in 2025, driven by advances in AI, mobile tech, consumer behavior, and cross-border trends. Here are some of the most prominent new e-commerce models:
Using artificial intelligence to analyze user behavior, preferences, and purchase history to deliver hyper-personalized recommendations and marketing.
Use cases: Personalized homepage, smart chatbots, virtual try-ons, automated product descriptions.
Platforms: Taobao, JD.com, Amazon, Shein.
Consumers shop while watching live streams or short videos, interacting in real time with hosts and brands.
Trends: AI virtual hosts, AR try-ons, real-time chat.
Platforms: Douyin (TikTok China), Kuaishou, Taobao Live, TikTok Shop.
Benefits: High engagement, strong conversion, influencer-driven trust.
Selling through social networks like WeChat, Xiaohongshu (RED), or WhatsApp, leveraging peer influence and community trust.
Features: Viral sharing, trust-based buying, user-as-seller.
Examples: Pinduoduo (group-buying), RED (lifestyle-based “seeding”), WeChat private groups.
Brands go global while adapting to local language, payments, logistics, and customer service.
Platforms: Shein, Temu, AliExpress, Shopify sellers.
Model: Global supply chain + local operations.
AI tools generate product images, descriptions, model photos, and marketing assets, significantly lowering content production costs.
Tools: ChatGPT, Midjourney, Runway, HeyGen, etc.
Uses: Auto-generated listings, AI video ads, virtual influencers.
Incorporating game elements like missions, points, raffles, or “level-ups” to boost user engagement and retention.
Examples: Taobao Life, JD’s “Beans” program, Pinduoduo’s group games.
Audience: Younger, mobile-first consumers.
Consumers subscribe to receive products or services on a regular basis, giving businesses predictable revenue and long-term relationships.
Examples: Beauty boxes (e.g., Birchbox), coffee or pet supply subscriptions, fresh produce delivery.
Trend: Personalized and customizable boxes.
E-commerce platforms monetize traffic by selling ad placements to brands, similar to Google Ads but within retail ecosystems.
Examples: JD Ads, Taobao Paid Ads, Walmart Connect, Amazon Ads.
Benefits: High-margin revenue stream from targeted ads.
Brands run exclusive or time-limited sales via private channels like mini-programs, WeChat groups, or private livestream rooms.
Tools: WeChat Mini Programs, Douyin live rooms, CRM integration.
Best for: High-repeat-purchase products and loyal customers.
Growing consumer focus on green shopping has led to models centered around secondhand goods, carbon-neutral shipping, and eco-packaging.
Examples: Xianyu (Alibaba’s resale app), ThredUp, Depop, Patagonia.
Keywords: Low-carbon, recyclable, ethical consumption.