Client Background:
A Malaysian manufacturing company specializing in construction-grade materials required regular cross-border shipments of steel wire coils to a building contractor in Singapore.
Cargo Details:
Item: Steel wire (packed in coils)
Weight: Approx. 3,000 kg per trip
Packaging: Wrapped in moisture-resistant plastic film and secured with steel bands
Route: From Klang, Selangor to Tuas, Singapore
Challenges:
Steel wire is dense and heavy, requiring secure loading to prevent coil shifting.
Delivery timing was critical due to the client’s project schedule.
Customs documentation needed to meet Singapore’s building material import regulations.
Our Solutions:
Secured Heavy-Duty Transport: Deployed a 10-ton lorry with anti-slip floor mats and additional coil bracing using wooden blocks and ratchet straps.
Fast Cross-Border Clearance: We pre-prepared the commercial invoice, packing list, COO, and HS code declarations to ensure smooth customs processing.
Real-Time Updates: Provided live tracking and a direct point-of-contact throughout the transit.
Result:
The client was highly satisfied with our punctuality and cargo handling. We now support their weekly shipments with zero delays and no product damage.
Japan
