What is the workaround in the event that the MyInvois System is down? 如果 MyInvois 系统宕机(System Down),应如何处理?

What is the workaround in the event that the MyInvois System is down? 如果 MyInvois 系统宕机(System Down),应如何处理?

What is the workaround in the event that the MyInvois System is down?

System will be available 99.97% of the time. However, in the event that IRBM’s system is down, suppliers are given 72 hours to issue an e-Invoice once system is available. A retry mechanism shall be implemented in supplier's system to submit the e-Invoices once the system is available.

As for MyInvois Portal, supplier should periodically check the portal to determine if it is back online.

 

如果 MyInvois 系统宕机(System Down),应如何处理?

IRBM 已提供应对机制,企业无需恐慌 👇

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📌 系统可靠性

MyInvois 系统可用率约为:

👉 99.97% uptime

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⚠️ 系统宕机时的处理方式

1️⃣ 延迟开具(Grace Period)

若系统暂时无法使用:

👉 供应商可在系统恢复后的 72 小时内补开 e-Invoice

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2️⃣ 系统用户(API 用户) 建议:

👉 实施 Retry Mechanism(重试机制)

• 系统恢复后自动重新提交 e-Invoice

• 避免人工操作遗漏

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3️⃣ Portal 用户(手动用户) 建议:

👉 定期检查 MyInvois Portal 是否恢复

• 系统恢复后尽快补开

一句话重点: 系统挂了不用慌,有 72 小时补开窗口