Client Industry: Engineering / OEM Spare Parts
Cargo: 1 Large Wooden Crate (Machinery component)
Route: Singapore ➡ Batam, Indonesia
Service Provided: Wooden crating, cross-border export clearance, sea freight via Singapore-Batam RORO ferry
A Singapore-based supplier of OEM mechanical components needed to ship a critical replacement unit to their client’s facility in Batam. The item was securely packed in a heavy-duty wooden crate and had to be delivered with full customs clearance and proof of delivery.
The item was bulky and heavy, requiring stable lashing for sea transport
Indonesia import process required accurate HS code declaration, invoice, COO, and packing list
Batam clearance required Indonesian consignee coordination for smooth delivery
Provided custom wood crating, ISPM 15 certified and heat-treated for international shipment
Coordinated export customs clearance in Singapore, including export permit and manifest filing
Shipped the crate via RORO ferry from HarbourFront to Batam Center Port
Worked closely with Batam consignee and forwarder for smooth import clearance
Supplied POD (Proof of Delivery) and customs-stamped documents for client records
Shipment completed within 5 working days, no customs hold-ups
Crate arrived in perfect condition thanks to proper handling and sea lashing
Client later appointed us as their regular logistics partner for monthly Batam shipments
Indonesia