Products Stuck or Not Dispensing After Purchase?

Products Stuck or Not Dispensing After Purchase?

Sometimes products fail to dispense even after payment, frustrating customers. Causes include improper loading, misaligned spirals or push mechanisms, dirty sensors, or worn internal components. Most issues can be fixed quickly with simple checks.

Practical Steps to Solve Dispensing Issues:

 
  1. Check Product Loading
    Ensure items fit within size and weight limits. Place them straight and centered in the spiral or shelf.

  2. Inspect Shelves and Mechanisms
    Verify spirals and push mechanisms are secure. Remove obstacles or debris from the dispensing path.

  3. Clean and Test Sensors
    Wipe sensors gently. Replace worn parts if needed to prevent misdetection.

  4. Check Internal Components
    If issues persist, avoid DIY repairs. Contact a certified technician for inspection.

  5. Regular Maintenance
    Test dispensing after restocking. Schedule periodic maintenance for spirals, push mechanisms, and sensors.
 
Safety & Preventive Tips

Handle machine parts carefully. Avoid forcing stuck products. Keep the machine clean and regularly maintained to prevent future dispensing problems.