For SASAR (Self-Accountability, Self-Advancement and Self-Regulation). SASAR is based on the 10MUST (Malaysia’s Unique Secrets of Tourism) and and is acknowledged by Tourism Malaysia.
| # | Trainer Name | Courses Authorized | Reg. Date | Schedule Selection |
|---|---|---|---|---|
| 1 |
Saiful Farhan bin Mashor
|
1. Customer Service Excellence: Handling complaints, communication, and guest satisfaction. 2. Hospitality Management: Leadership & Management and working effectively within a hospitality setting 3. Intercultural Competence: Cultural sensitivity and effectively dealing with international travelers. | 10 Nov 2025 | KL251205am [Profile] |
| 2 |
Prabagaran A/L Muniandy
|
1. Defensive Driving for Tourist Bus Operator 2. Behavior Based Safety for Bus Operator and related personals 3. Safety, Health Security and Emergency Management / Basic First Aid Management | 14 Nov 2025 | KL251205am [Profile] |
| 3 |
Sugunasingam Ratanasamy
|
1. Cultural Harmony in Tourism: Serving the World with Malaysia Pride 2. Tourism Ambassadors of Malaysia: Frontlines with a Global Mindset 3. Malaysia Smiles: Delivering World-Class Guest Experience 2026 | 15 Nov 2025 | KL251205pm [Profile] |
| 4 |
J. Jully A/P Joseph Gomez
|
1. Excellence in Tourist Communication & Cross-Cultural Service Delivery 2. Professional Housekeeping Management: Guest Safety, Hygiene Excellence & Service Quality Mindset 3. Professional Tourism Safety & Emergency Preparedness: Ensuring Guest Safety Excellence | 17 Nov 2025 | KL251203am [Profile] |
| 5 |
Simon Mok Jee Chin
|
1. Mesra Visit Malaysia 2026 for Tour Guides 2. Accreditation of Excellents for Malaysia Tour Guides 3. Technology Aids for Tourism Industry | 19 Nov 2025 | PEN251217am [Profile] |
| 6 |
We Want You
|
1. Topic 1 2. Topic 2 3. Topic 3 | Coming Soon | Coming Soon |
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