| Solutions | Jess | Competitor |
| Technical expertise | In House | Outsource |
| On-site service | Same Day | 2-3 days |
| Evaluation | Free | RM 100 |
| Standard turnaround | 5 Days | 2-3 Weeks |
| Rush repair | Free | Unable to deliver |
| Emergency repair | Yes | Unable to deliver |
| Service warranty | 90 Days | 30-90 days |
| Delivery | Fast | Slow |
Malaysia
