In Malaysia's tropical climate, an air conditioning unit produces a significant amount of condensate. The drainage pump (or condensate pump) is the critical component that removes this water when gravity drainage isn't possible. If this pump fails, the water has nowhere to go but out of the unit, leading to damaged ceilings, mold, and potential electrical hazards. EKG (Malaysia) Sdn Bhd specializes in fixing AC drainage pumps for residential and commercial systems, ensuring your space remains dry and your cooling remains uninterrupted.
Water Leaking from the AC Unit – The most obvious sign that the pump is not discharging water correctly.
Persistent "Humming" or "Buzzing" – The motor is receiving power but the impeller is jammed or the bearings have seized.
AC Unit Won't Turn On – Many modern units are wired to the pump’s safety switch; if the pump reservoir is full, it will prevent the AC from starting.
Foul "Jelly" in the Drain Pan – Accumulation of bio-slime (algae) that clogs the pump intake and discharge lines.
Intermittent Operation – The pump works occasionally but fails during peak heat hours when condensate volume is highest.
We begin by verifying the power supply to the pump. Using a multimeter, we check the motor windings for shorts and ensure the capacitor (if applicable) is delivering the necessary start torque. We also test the high-level safety interlock to ensure it’s protecting your property.
The #1 cause of pump failure in Malaysia is "white slime" buildup. We dismantle the pump reservoir and high-pressure flush the discharge tubing. We use specialized antibacterial treatments to dissolve the algae that traps the float switch in the "off" or "on" position.
If the pump runs constantly or not at all, the float switch is often the culprit. We clean, calibrate, or replace the magnetic sensors and mechanical floats to ensure the pump activates exactly when needed.
If the motor is running but no water is moving, we inspect the impeller for damage or debris. We also replace worn check valves (non-return valves) to prevent water from flowing back into the pump after it shuts off, which prevents "short-cycling."
A noisy pump is often a sign of improper mounting. We fix this by installing anti-vibration pads or rubber-isolated brackets, ensuring the pump operates silently in bedrooms or quiet office environments.
We don't just fix the pump; we prove it works. We manually fill the AC drain pan to trigger the pump, verifying that it discharges at the correct flow rate and that the safety cut-off works perfectly under full load.
HVAC Specialists – We understand the electrical communication between your AC unit and the pump.
ISO-Certified Standards – Every fix is performed with high-quality parts and professional engineering protocols.
Clean & Professional – We respect your space, using drop cloths and ensuring no mess is left behind during the repair.
Proactive Solutions – We provide bio-tablets and maintenance tips to prevent the pump from clogging again in the future.
Don't wait for a ceiling leak to turn into a major renovation project. Trust EKG (Malaysia) Sdn Bhd for fast, reliable, and professional AC drainage pump fixing. Our team is ready to restore your system's drainage and protect your home or office from water damage.
Stop the leak and restore your cooling! Contact us now for a free site assessment and a quick quote on fixing your AC drainage pump!
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Malaysia
