Diversity & Inclusion

Introduction

A team full of diverse perspectives has the power to achieve amazing results. But to unlock that potential, you need leaders who know how to communicate and have the self-awareness to bring everyone together.

This training programme is your chance to dive deep into understanding yourself, your team, and the incredible perks of embracing inclusion at every level of your organization. With self-assessments, case studies, and practical activities, you'll gain the skills and tools to foster an environment buzzing with engagement and creativity. Plus, you will walk away with a clear roadmap to ensure everyone feels heard, valued, and motivated - setting the stage for sky-high productivity.

This programme focuses on the following areas:

• Immersive understanding of DEI
• How culture impacts our perceptions, beliefs, behaviors, and responses
• Bridging the varying dynamics of today’s workforce
• Applying cross-cultural communication skills that will move people to act and commit
• Conducting dialogues about unconscious bias with peers, managers, and subordinates
• Facilitating and engaging in difficult conversations
• Leading multicultural teams and conducting inclusive meetings
• Developing a vision and plan for an inclusive workspace

Learning Outcomes

• Recognize the issues and values of DEI at the personal, team, and organizational levels
• Become a more inclusive leader by recognizing strengths and growth opportunities for yourself and for others
• Communicate effectively and inclusively in a diverse environment
• Articulate how operating from biases impacts innovation, productivity, and engagement
• Analyze diversity and cultural competencies in the context of talent management
• Harness the power of differences to boost team performance and collaboration
• Manage disagreements, misunderstandings, and conflict

Key Content

Module 1: Introduction to Diversity and Inclusion

• Establish a common language through definitions
• Understand the business imperative for diversity and inclusion in the workplace
• Reflect on the multidimensional, multicultural aspects of individual identity

Module 2: Bridging Communication Differences

• Identify communication styles
• Recognize obstacles to communication that ineffective listening can cause
• Identify the two types of micro-messages and recognize microinequities

Module 3: Leading a Successful Multicultural Team

• Identify strengths and development needs using the inclusive leadership assessment
• Master the art of inclusive meetings
• Develop skills for facilitating a team’s ability to work effectively together
• Identify your ideal network to accomplish your goals and advance your career
• Identify leadership challenges

Module 4: Dialogue – Having Difficult Conversations

• Identify characteristics of debate, discussion, and dialogue
• Practice dialogue in conversations
• Conversational tools to handle difficult conversations

Module 5: Your Vision and Plan for an Inclusive Workplace

• Create an inclusive vision for your workplace
• Build an inclusive leader action plan

Target Audience

Emerging corporate leaders who want to promote and lead an increasingly diverse workforce and client base, and promote an inclusive environment; diversity and inclusion leaders; learning and development professionals.

Methodology

Training on Diversity, Equity, and Inclusion (DEI) requires more than a one-size-fits-all approach – we must have a rich tapestry of learning experiences that resonate with everyone. To truly make an impact, this DEI training features a blend of methods that cater to different learning styles and promote clear understanding of the discipline.

Each module opens with a highly engaging lecture to orientate employees on DEI, core definitions and concepts. It then leads to open discussions and interactive activities, allowing participants to confront biases and explore diverse perspectives in a safe space. It is further paired with scenario-based learning that bring DEI concepts to life through relatable stories and situations. We also incorporate role-playing exercises that encourage empathy by putting employees in each other's shoes, and use self-assessments to foster personal reflection and growth.

To deepen the learning experience, we could include ongoing mentorship and peer-led group discussions that keep DEI top of mind, and infuse daily operations with inclusivity challenges or thought-provoking prompts. This dynamic approach ensures that DEI becomes a lived, shared commitment throughout your organization.