Which approach is more reliable: a doctor that routinely uses a thermometer and prescribes aspirin to a patient with repeat fevers, or a doctor that uses a combination of diagnostic techniques to uncover the true cause of a patient’s fever? Like a clinical diagnosis, effective root cause failure analysis requires correct application of the right tools to make accurate conclusions.
Many organizations spend valuable resources addressing recurring issues but fail to obtain solutions that prevent recurrences, and this is because they were not able to identify the fundamental root causes to the problems. Root cause analysis (RCA) is a method of problem solving that looks at the root cause of events rather than focusing on the initial 'symptom'. By focusing on the root cause, it will reduce or eliminate the likelihood of problem recurrence.
Root cause analysis is a series of tools and measurements rather than a single approach in itself. Due attention is given on the tools/techniques applied in the root cause analysis, with extensive exercises on the associated tools/techniques.
Top and middle management, Quality Manager, Operational/ Production Manager, Logistics, Operations, Process and Quality executives and Supervisors who are involved in quality and productivity improvement program.
An interactive and practical approach incorporating group discussions / exercises, presentations and simulation activities.
Lebih maklumat tentang Iconic Training Solutions Sdn Bhd
