Communication & Relationship Using DISC

Introduction

This unique program teaches skills that boost personal productivity and relationship building through increased understanding and effective implementation of DISC tools and effective communication process. By providing a rigorous training environment, participants will have the ability to create the greatest positive impact when communicating at every given opportunity.

Course Objectives

Upon completion of this course, participants should be able to:

• Build relationships effectively
• Develop the power of perspective
• Improve personal communication style
• Resolve conflicts professionally
• Understand and employ the communication process effectively

Key Content

Module 1: Extraction - Self Awareness

• Type presentation: distinctions that draw us together
• Pen portraits: how we think others see us
• Pen portraits: how we handle challenges
• Pen portraits: how we see ourselves
• World café: appreciating diversity among us

Module 2: Transfer - Application

• Applying DISC in communication, negotiation and relationship
• Understanding what others say and do and what is important to them
• Identifying our own interaction patterns
• Recognizing behaviors we tend to avoid
• Revealing our blind spots

Module 3: Personal and Team Development Action Plan

• Identifying actions to keep, stop and improve
• Speed feedback using BOOST+