NAVIGATIONG SEXUAL HARASSMENT, BULLYING & WORKPLACE GRICVANCES

Why effective grievance and misconduct management matters

The Navigating Sexual Harassment, Bullying & Workplace Grievances training is a critical compliance and capability-building programme designed to help organisations in Malaysia prevent workplace misconduct, manage complaints professionally, and reduce legal and reputational risks.

Sexual harassment, workplace bullying, and unresolved grievances can lead to low morale, high turnover, legal exposure, and damaged employer reputation. Many managers and HR teams struggle with handling complaints fairly, maintaining confidentiality, and complying with the Employment Act and best practices.

This training equips HR professionals, managers, and leaders with the knowledge, processes, and practical skills required to handle sensitive cases confidently, lawfully, and ethically.

What participants will learn and apply

• Understanding Sexual Harassment & Workplace Bullying
  Learn definitions, examples, and legal obligations under Malaysian employment laws.
• Preventive Measures & Policy Implementation
  Understand how to implement effective workplace policies and awareness programmes.
• Handling Complaints & Grievances Professionally
  Apply structured grievance-handling procedures that ensure fairness and confidentiality.
• Conducting Internal Inquiries & Investigations
  Learn proper investigation steps, documentation, and evidence handling.
• Manager & HR Roles and Responsibilities
  Clarify roles in receiving complaints, escalation, and decision-making.
• Risk Reduction & Legal Compliance
  Minimise exposure to legal disputes, industrial relations issues, and reputational damage.

Who should attend this training

• HR Managers, HR Executives & Industrial Relations Practitioners
• Managers, Supervisors & Team Leaders
• Compliance Officers & Risk Managers
• Business Owners & Senior Management
• Employee Relations & Ethics Committee Members

Industries Served

• Corporate & Professional Services
• Manufacturing & Industrial Sector
• Retail, Hospitality & Service Industry
• Banking, Finance & Insurance
• Healthcare & Education
• Government, GLCs & NGOs

Training structure and delivery

• Training Duration: 1 Day or 2 Days (customisable)
• Delivery Mode: On-site (Malaysia), Online Live, or Hybrid
• Training Format: Workshops, case studies, role plays, group discussions
• Group Size: Corporate in-house or public programmes
• Materials Provided: Policy templates, investigation checklists, grievance flowcharts
• Certification: Certificate of Completion
• Language: English / Bahasa Malaysia (bilingual delivery available)

What sets this programme apart

• Compliance-Driven & Practical
  Focuses on real workplace cases and lawful handling, not just theory.
• Malaysia Employment Law Context
  Aligned with Employment Act requirements and local workplace practices.
• Experienced HR & IR Facilitators
  Delivered by practitioners with hands-on investigation and disciplinary experience.
• Risk & Reputation Protection
  Helps organisations prevent costly disputes and protect employer branding.
• Customisable Across Organisation Sizes
  Suitable for SMEs, MNCs, and public sector organisations.

• Is sexual harassment training mandatory in Malaysia?
  Employers are required to address sexual harassment and implement preventive measures under the Employment Act.
• Does this training cover bullying and non-sexual misconduct?
  Yes. The programme covers workplace bullying, harassment, and general grievances.
• Will participants learn how to conduct investigations?
  Yes. Proper internal inquiry and investigation processes are included.
• Is this suitable for managers and not just HR?
  Yes. Managers play a key role in early handling and escalation of complaints.
• Can the training be customised to our policies?
  Absolutely. Content can be aligned with your internal policies and procedures.

Build a safer, compliant, and respectful workplace

Equip your managers and HR teams with the skills to prevent misconduct, handle complaints fairly, and protect your organisation from legal and reputational risks.

• Contact CAYS Academy to book this training
• Enquire now for corporate in-house or public programmes
• Limited slots available – act early to protect your workplace