A powerful, pocket-sized network diagnostic solution providing one-tap, smartphone-based validation and actionable troubleshooting insights.
68%
of households reported Wi-Fi problems in the past 12 months.
39%
had a technician dispatched for Wi-Fi-related issues. About 20% of those failed to resolve the issue.
51%
of consumers say they would switch providers if issues aren’t resolved quickly.
77%
of consumers expect providers to prove their coverage works in every room after installation.
On-the-spot network diagnostics and troubleshooting device.
Autonomous performance testing and intermittent issue diagnosis.
Speedtest Pulse makes every technician your first line of defense against churn: Validate new installs or pinpoint the source of a customer’s complaints.
Speedtest Pulse will verify wired connectivity, isolating any issues with the service delivery before testing the Wi-Fi.*
Pulse measures wireless performance using the same key metrics and leveraging the trusted Speedtest® server network.
Pulse scans the RF environment to identify common Wi-Fi problems and then provides simple, actionable recommendations.
The Client Analysis feature will allow anyone to quickly solve client-specific problems without needing a complex packet capture.* ( * In development )
Speedtest Pulse translates complex network data into simple, guided recommendations for any technician.
Without Pulse:
Historically, diagnostic tools either provide a flood of raw data with no recommendations, or they generate simple advice based on a single KPI in isolation, which can lead technicians to solve the wrong problem.
With Pulse:
Speedtest Pulse analyzes KPIs holistically, intelligently prioritizing the troubleshooting actions to ensure technicians receive simple, clear actions that solves the most important problems impacting network performance.
Get data-driven confidence that your networks are deployed consistently and accurately
Immediately satisfy the 77% of consumers who expect room-by-room coverage confirmation
Use the documented benchmark to accelerate troubleshooting and quickly resolve performance issues
Intermittent issues that can’t be reproduced during a site visit create a vicious cycle of repeat truck rolls, unresolved tickets, and high customer churn.
Speedtest Pulse’s Continuous Mode solves this problem directly. As an affordable “leave-behind” testing tool, it captures regular performance data and the definitive evidence needed to finally solve intermittent issues.
Unlike internal monitoring tools, Pulse can supply monitoring systems with insights from the customer’s perspective to provide the definitive, real-world data needed to measure delivered service quality.
(Leverage continuous client-side monitoring to prove performance, enabling the creation of new, high-margin B2B offerings built on guaranteed service levels.
Pulse provides a single source of truth, using unbiased, client-side data to proactively alert teams to potential SLA non-compliance and resolve customer disputes with definitive evidence.
Measure networks with the same methodology your customers trust.
Ensure consistent performance with our 15,000+ global server network.
Intelligent server selection delivers a true measure of user experience.
* In development
Patent pending
Malaysia
