Basic 1 Year Technical Service Support Package (SSP) (Annual Fee) This service is charged annually and covers the following: 1. Technical support and fault resolution: Remote technical support during local office hours (9 hours a day, 5 days a week), including software updates, after-sales technical consultation, fault resolution, and a dedicated channel for submitting service complaints or suggestions. Note: Basic technical services will no longer be provided once the validity period expires.
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Malaysia
