HR For Non-HR Leaders

Introduction

Every manager in the workplace is a mini-HR manager in their own department. Any manager with formal leadership responsibilities requires an understanding of the basics of HR best practice in order to get the best out of their team and to avoid running into employment legislation pitfalls.

Learning Outcomes / Benefits

• List the importance of Human Resource Management to the organization
• Support the organization’s HR department in key functions associated with Human Resource Management
• Carry out their role to support recruitment and selection activities
• Carry out their roles in supporting training and development of employees
• Carry out an effective performance management system process
• Manage non-performers and misbehaving employees according to the right IR practices

Key Content

Module 1: Introduction to HR

• The scope/ key functions of Human Resource Management
• Laws governing HR in Malaysia

Module 2: Recruitment

• The overall process of recruitment
• Pre-hiring processes: writing a job description & hiring requisition form
• Screening candidates
• Conducting effective behavioural / competency-based interview
• DOs & DONTs in recruitment for interviewer
• Compliance to HR law for recruitment processes

Module 3: Training & Development

• Types of learning intervention
• The training cycle
• Differentiating likes vs needs
• Creating positive transfer of learning

Module 4: Performance Management System (PMS)

• The PMS cycle & timeline
• Performance planning – setting SMART KPIs & communicating competencies expectations
• Performance monitoring – the power of regular performance chat
• Performance review – tips of meaningful performance appraisal

Module 5: Managing Misconduct & Non-Performance

• Definition of misconduct vs non-performance
• Compliance to HR law for misconduct & non-performance management
• Understanding and carrying out Performance Improvement Program (PIP)

Closing

• My 3 commitments

Target Audience

This course is intended for supervisors, team or project leaders, senior and middle level managers in non-HR functions, and managers who play multiple roles including HR but do not have formal HR orientation.

Methodology

The course will be conducted in an interactive learning mode in order to encourage active learning among the participants. Methods of training include group discussions, slide presentations, assessments, individual assignments, and opportunities for self-reflection and action planning.