Using DISC as People Management Tool

Introduction

DISC (acronym of Dominance, Influence, Steadiness and Compliance) Profiling is a powerful behaviour model introduced by Professor William Marston in 1928. It has been proven to be simple yet effective to use in explaining an individual’s personality and behaviour.

Learning Outcomes / Benefits

• Explain what is the DISC model
• Apply DISC into hiring process
• Identify and manage talent’s development using DISC model
• Coach, lead and motivate employees effectively using DISC
• Plan and manage organization change efforts/projects using DISC
• Aware of own style and others’ style and work effectively as a team

Key Content

Module 1: Introduction

• What is behaviour?
• What forms personality / behaviour?
• The origin of human behavior study
• Importance of mastering behaviour

Module 2: Introduction to DISC

• The DISC framework based on environment & response
• Primary vs complementing styles
• DISC assessment
• Reading the report

Module 3: Using DISC in Hiring / Redeployment Process

• The hiring process
• Determining job fit
• Using DISC in transfer / redeployment
• Making the best out of new employee’s onboarding

Module 4: Using DISC in Talent Management

• Definition of talent
• Assessing your talent
• Talent map
• Talent development plan

Module 5: Using DISC in Coaching / Leadership / Motivation

• Understanding coaching & coaching with DISC
• Managing emotions

Module 6: Using DISC in Managing Organizational Change Initiatives

• Identifying team profile
• Applying change initiatives with DISC in mind

Closing

• Putting learning into practice – My 3 Commitments

Target Audience

HR Practitioners & Leaders who have formal supervision role – Manager, Assistant Managers, Team Leads or Supervisors.

Methodology

The course will be conducted in an interactive learning mode in order to encourage active learning among the participants. Methods of training include group discussions, slide presentations, assessments, individual assignments, games and opportunities for self-reflection and action planning.

Additional Notes

For this program to be successful, the course must be supported with a paid DISC Assessment from a DISC Assessment Centre. There will be a cost of RM100 per assessment.