Qualities of P.E.R.F.E.C.T Leaders

Introduction

If you’ve spent any time at all working with a team, you will notice that there are effective leaders and there are ineffective leaders. Great leaders motivate their team to do great things. Ineffective leaders often have undermotivated, underperforming employees. The good news is, like most other skills, leadership is a skill that can be honed and developed.

Learning Outcomes / Benefits

• List the 7 key qualities of an effective leader
• Plan how to integrate these qualities into daily work in managing employees
• Think and portray the qualities of an effective leader

Key Content

Module 1: Introduction

• The Paradigm of a Leader
• The P.E.R.F.E.C.T Qualities of a Leader

Module 2: Quality 1 – Positive

• Brainstorming: How does a Positive Leader Behave?
• Choice of Words of a Positive Leader
• Becoming a Solution Focused Leader - Focusing on your AOC
• Becoming a Change Agent

Module 3: Quality 2 – Envision

• Individual Activity: Leaving Behind a Good Leadership Legacy
• Defining Team Objectives & Keeping Team Focused on Objectives
• Plan & Prioritise - Focus on the BIG ROCK

Module 4: Quality 3 – Rapport

• Building Strong Emotional Bank Account
• 2 Types of Trust a Leader Should Build
• Striving for a Win-Win Partnership
• Assessment: Leveraging Strength – the DISC Personality Profiling

Module 5: Quality 4 – Flexible

• 2 Skills of a Situational Leader: Diagnosing & Matching
• 4 Development Levels of an Employee
• 4 Situational Leadership Styles
• Practice: Case Studies of Situational Leadership Application

Module 6: Quality 5 – Empathic

• Definition of EQ / EI
• Game Time: Arrange It My Way
• Communication Skills of an Empathic Leader
• The Effective Listening Skills – Empathic Listening

Module 7: Quality 6 – Courageous & Considerate

• What is Courage & Consideration?
• Case Study: The Cows Come Home
• Case Debrief: Tips to Demonstrate Courage & Consideration

Module 8: Quality 7 – Train

• Coaching, Mentoring, Teaching & Counselling
• The Mindset Shift of an Effective Coach & GROW Model
• Video: The Practical Coach

Closing

• My 3 Commitments: Key Takeaways from Training

Target Audience

This course is intended for employees who have been assigned a leadership role or are first-time managers.

Methodology

The course will be conducted in an interactive learning mode in order to encourage active learning among the participants. Methods of training include group discussions, slide presentations, video, role play, assessments, games and opportunities for self-reflection and action planning.