Establishing Company’s Competencies Framework

Introduction

Being tasked with introducing competencies into your organization can seem at times a daunting task! This highly informative and interactive course will give you the tools, models, knowledge and understanding to be able to effectively design, build and implement a competency framework in your organization.

Learning Outcomes / Benefits

• Understand the components of a competency framework
• Compile the essential ingredients of a competency framework based on mission, vision, values and strategy of the organization
• Develop and define competencies that are a valuable management tool providing a common language and framework for understanding your organization’s performance
• Link competencies to performance management, recruitment, career development, succession planning and training & development

Key Content

Day 1

Module 1: Introduction

• Definition of Performance Management System
• The 4 Stages of Performance Management System
• Timeline of Performance Management System
• The 2 Performance Factors - KPI vs Competencies

Module 2: Competencies Planning

• Definition of competencies & clusters of competencies
• Understanding behavioural indicators of competencies
• Focused Activity 1: Company’s Core Competencies / Core Values
• Reflect: Managers vs Leaders - Important competencies for new generation leaders
• Focused Activity 2: Leadership Competencies
• Focused Activity 3: Departmental Competencies

Module 3: Using Competency Framework in Performance Management

• Process Overview
• Incorporating Competencies as Performance Factor
• Best Practices in Collecting Feedback and Evaluating Performance
• Case Study – Rating Competencies (more) objectively

Day 2

Module 4: Using Competency Framework in Training & Development

• Building Competencies into Training Needs Analysis
• Designing / Selecting Training Intervention
• Assessing Training Effectiveness

Module 5: Using Competency Framework in Recruitment & Selection

• Overview of Competency Based Interview
• Building Competencies into Recruitment Documents
• Crafting Interview Questions and Assessments based on Competencies

Module 6: Using Competency Framework in Talent Development & Succession Planning

• Overview of process
• Identification of critical key position
• Putting up Job Profile
• Assessing nominated successor based on required competencies

Closing

• My 3 Commitments – Post Training Action Plan

Target Audience

This course is intended for Human Resource professionals, managers, executives or specialists in talent acquisition, development and retention, human capital management, or succession planning, as well as Training and Organization Development professionals.

Methodology

The course will be conducted in an interactive learning mode in order to encourage active learning among the participants. Methods of training include group discussions, slide presentations, role play, assessments, games and opportunities for self-reflection and action planning.