Malaysia
Last 7 Days Statistics on Our Business Portal
Total Inquiries Generated By
Title |
---|
![]() Return Policy🌐 Return & Refund Policy
Last updated: [Insert Date]
Thank you for shopping with us. We want you to feel confident and secure when buying from our website. Please read our return and refund policy carefully, which applies to customers in Malaysia, Singapore, Indonesia, the Philippines, and Thailand.
1. Eligibility for Returns
Items must be returned within 7–14 days (depending on local law) from the date you received them.
To be eligible for a return, items must be:
Unused, unworn, and in the same condition that you received them.
In the original packaging, with all tags, labels, and receipts.
Certain products are non-returnable for hygiene, safety, or customization reasons (e.g., personal protective equipment, custom signage, consumables).
2. Return Process
Contact our customer service team at [your email / WhatsApp number] within the return window.
Provide proof of purchase (order number, invoice, or receipt).
Our team will guide you on the return shipping address and instructions.
Customers are responsible for return shipping costs unless the item is defective, damaged, or wrongly delivered.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed via your original payment method within 7–14 business days (processing times may vary by bank or payment provider).
Refunds are issued for the product price only, excluding shipping fees (unless the return is due to our error).
4. Exchanges
Exchanges are only available for defective or damaged products.
For size or preference changes, customers must return the item (if eligible) and place a new order.
5. Country-Specific Notes
Malaysia: In line with the Consumer Protection Act, customers have the right to refunds or exchanges if goods are faulty, not as described, or do not perform as advertised.
Singapore: Complies with the Consumer Protection (Fair Trading) Act. "Change of mind" returns are not legally required but may be offered at our discretion.
Indonesia: Consumers are entitled to a refund if goods are defective, expired, or not as promised under the Consumer Protection Law.
Philippines: The Consumer Act allows returns within 7 days for defective or wrongly delivered products. Change-of-mind returns are not required.
Thailand: Under the Consumer Protection Act, defective or wrongly delivered goods must be refunded or replaced.
6. Contact Us
If you have any questions about our return and refund policy, please contact:
📧 email : [email protected]
📞 phone/WhatsApp : +6018.393 1555
|
![]() all newslatest news
|
![]() Aluminium FoilAluminium Foil | MyChef Supplier Malaysia - RS Packaging
|
![]() PVC Food WrapPVC Food Wrap | Food grade Supplier Malaysia - RS Packaging
|
![]() Plastic ContainersMicrowaveable | Plastic Containers Supplier Malaysia - RS Packaging
|
![]() Plastic CupMRC & PP Plastic Cup Printing | Custom Logo Drinkware Malaysia - RS Packaging
|
![]() Paper CupsCustom Paper Cup Printing | Hot & Cold Drink Cups Malaysia - RS Packaging
|
![]() Cocktail NapkinsCocktail Napkins 1 Ply & 2 Ply | Custom Tissue Printing Malaysia - RS Packaging
|
![]() Dinner NapkinsDinner Napkins 1 Ply & 2 Ply | Custom Tissue Printing Malaysia - RS Packaging
|
![]() BMW F20 F30 116i 118i 316i N13B16A Engine Halfcut | Original UsedBMW N13B16A 1.6L turbo engine & gearbox halfcut set. Tested, good condition, RHD fitment. Fits F20, F30 models. Good quality at affordable price. Ships from Malaysia.
|
![]() Luncheon NapkinsCustom Luncheon Napkins with logo printing. High-quality tissue for restaurants, cafés & events. Order now with RS Packaging Malaysia.
|
![]() Unlock Bangi Renovation Prices | Transparent Guide 2025Compare Bangi renovation prices with real examples. Learn labour rates and hidden fees so you can scope kitchen, bath, and waterproofing with confidence.
|
COMPLEMENTARY FACIAL CARE WORTH RM 50.00
Free Trial – Periodic Facial Care (Worth RM50)
Syrinx Periodic
Astro Installation Service Malaysia
Astro Installation Service Malaysia – Fast, Reliable & ProfessionalFree Consultation 免费咨询
We provide Free Consultation to help you plan your project with confidence.
Kitchen Supply - Master Kiew
Location : Master Kiew (Taman Maju Jaya,Johor)Intelligent Air Compressor Room & Energy Management
Service/Solution provided as project 1)Based on DDCMS technology, all equipment data are directly send to “cloud” via 2G/3G/4G dongle,