Our ISO 9001 Awareness and Internal Audit Training is designed for organizations in Malaysia across all industries, including manufacturing, services, construction, logistics, government-linked companies, and SMEs. This program helps organizations build a solid understanding of quality management requirements while developing internal capability to monitor, audit, and continuously improve their Quality Management System (QMS).
This training supports organizations preparing for ISO 9001 certification, improving process efficiency, enhancing customer satisfaction, strengthening operational control, and meeting customer, regulator, or stakeholder expectations.
The ISO 9001 Awareness Training builds a clear understanding of quality management principles, risk-based thinking, and QMS requirements.
Participants will learn:
Overview and structure of ISO 9001 Quality Management System
Quality management principles and process approach
Roles and responsibilities of top management and QMS teams
Understanding context of the organization and interested parties
Risk-based thinking and opportunity management
Quality objectives, performance monitoring, and KPIs
Documented information and record control
Common ISO 9001 non-conformities
The ISO 9001 Internal Audit Training focuses on developing effective internal auditing skills for Quality Management Systems.
Participants will learn:
Purpose and planning of ISO 9001 internal audits
Internal auditor roles, independence, and audit techniques
Preparing QMS audit programs, checklists, and audit reports
Auditing processes, controls, and performance indicators
Identification and reporting of non-conformities
Follow-up and verification of corrective actions
Alignment with ISO 9001 requirements and international best practices
Suitable for:
ISO 9001 / QMS Team Members
Quality Managers, QA/QC Personnel
Process Owners & Department Heads
Production Supervisors & Managers
Risk Management & Internal Audit Personnel
Senior Management
Organizations preparing for ISO 9001 certification in Malaysia
Improve QMS compliance and audit readiness
Enhance process efficiency and consistency
Reduce errors, rework, and customer complaints
Strengthen internal audit effectiveness
Build a culture of continuous improvement
Participants will receive a Certificate of Attendance for ISO 9001 Awareness & Internal Audit Training.
Malaysia-focused, regulation-aligned content
Conducted by experienced QMS and audit trainers
Practical, process-based and scenario-driven learning approach
Suitable for manufacturing and service industries
Available as in-house or public training
Malaysia
