Industrial HVAC Water Pump Maintenance Contract | Proactive Reliability Assurance by EKG (Malaysia) Sdn Bhd
Secure Uptime, Control Costs, and Maximize Asset Life
An Industrial HVAC Water Pump Maintenance Contract is a strategic partnership that moves your facility from costly, reactive repairs to predictable, proactive reliability management. For critical cooling and process systems, unplanned downtime is not an option. EKG (Malaysia) Sdn Bhd offers structured, comprehensive maintenance agreements designed to ensure your pumps operate at peak efficiency, prevent catastrophic failures, and provide full financial and operational predictability.
Unplanned Production Stoppages: A single pump failure can halt manufacturing lines, leading to massive revenue loss.
Emergency Repair Premiums: After-hours labor, expedited parts, and collateral damage repair.
Energy Inefficiency: Degrading pump performance silently increases electricity consumption.
Shortened Asset Life: Neglect leads to premature, costly replacement of major components.
We offer scalable plans to match the criticality of your assets and operational philosophy.
Tier 1: Essential Care Plan
Bi-Annual/Annual Scheduled Inspections: Visual checks, vibration and temperature baseline readings, seal and bearing condition assessment.
Basic Performance Check: Verification of amperage, pressure, and unusual noise.
Lubrication Service: Re-greasing of bearings as per manufacturer specifications.
Basic Cleaning: Strainer cleaning and general pump area upkeep.
Priority Scheduling: For any required repairs outside the contract scope.
Suitable for: Non-critical standby or auxiliary pumps.
Tier 2: Comprehensive Performance Plan
All Tier 1 Services.
Quarterly Scheduled Visits: Increased inspection frequency.
Advanced Predictive Diagnostics: Periodic vibration analysis, thermographic imaging, and motor current signature analysis to detect early-stage failures.
Performance Testing: Measurement of flow and head to track efficiency degradation.
Minor Adjustments & Repairs: Includes seal replacements, coupling re-alignment, and minor part replacement (up to an agreed value) as part of the contract.
Comprehensive Reporting: Detailed health reports with trends, recommendations, and efficiency metrics.
Suitable for: Primary chilled water, condenser water, and critical process cooling pumps.
Tier 3: Total Care & Uptime Guarantee Plan
All Tier 2 Services.
Monthly/Continuous Monitoring: Option for IoT-based remote monitoring of pump health parameters.
Full Cover for Parts & Labor: Covers all corrective repairs, including major components like bearings, seals, shafts, and impellers (exclusions listed).
Unlimited Emergency Call-Outs: 24/7/365 emergency response included.
Annual Performance Overhaul: Scheduled deep cleaning, full inspection, and re-commissioning.
Spare Parts Holding: We stock critical, pump-specific spares for your facility to ensure immediate availability.
Guaranteed Uptime/SLA: Formalized response and resolution time agreements.
Suitable for: Mission-critical pumps in data centers, pharmaceuticals, continuous process manufacturing, and hospitals.
Fixed Annual Fee: Provides predictable budgeting with no surprise repair bills.
Clear Scope of Work: Explicit list of services, visit frequencies, and covered parts.
Exclusions & Limitations: Transparent outline of what is not covered (e.g., flood damage, external system issues, pump modifications).
Performance Review Meetings: Bi-annual reviews of system health and contract performance.
Digital Record Keeping: Lifetime access to all inspection reports, repair histories, and performance data for each asset.
Industrial Focus: Our technicians are trained for the harsh, continuous-duty environment of industrial HVAC.
Preventive-to-Predictive Evolution: We use technology to anticipate failures before they occur.
Asset Management Insight: We help you plan capital expenditure with accurate forecasts of remaining pump life.
Single Point of Contact: Dedicated contract manager for consistent service and accountability.
Transition from a Cost Center to a Value Center
Stop budgeting for emergencies and start investing in reliability.
Contact us to request a custom maintenance contract proposal. We will conduct a free audit of your pump assets and recommend the optimal plan to safeguard your operations.
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Malaysia
